Autobell Car Wash Reviews

After calling corporate three times they finally agreed to fix my antenna but it should not have taken that much follow up for them to do as they advertised since my case they have since taken down that sign.

User's recommendation: Be careful.

Auto Bell Sardis rd. Char. NC Mngr.Carson Hutto will not return phone calls to customers on car damaged. Bad service and customer service when their sign clearly stated they are responsible for any damage to any factory part

Wash my car 3/22/22 was not advised or asked to retract antenna he was talking to me about prices the whole time took my card and instructed me to drive through my antenna was broken and I showed it to them. They took pictures filled out a claim and gave me Mngr # he will not return my calls I was told that it may not do any good to submit a claim and offered free car wash but my antenna makes a very loud noise whenever started I want my antenna fixed as your liability sign indicates for damage on any factor part damaged as a result of their negligence.

User's recommendation: So send your car through their car wash they don’t honor their advertisements they avoid and lie to you.

I've been this location five times this is the worst experience I've ever had since I started going there eight guys on duty sounds kind of Mount the hands in their pocket the screen in my car was not wiped off the entire front dashboard was not wiped off in the back window was not wiped off I had asked the guy what he do the back window I even gave him a tip in the beginning some of his my fault because I didn't inspect the car so but a heads up the service should be better very disappointed this time but I will be looking I think for another place to take care of my car. Who future customers look at your car inspected before you leave

Been here almost an hour now. See 4 guys busting their *** and 6 more moving slowly with a phone in their hand. My time is valuable to me. Have more and better things to do than sitting here.

User's recommendation: Go somewhere else.

I visited the 8525 Hankins Rd., #5114 12-**-** at 02:24 paid 18.99 for wash. I but the book of 3 for 57.00. So I was not looking for free service.. location today 12-12-21 to have full Service carwash. When I drove up it was a car in front of me and 2 people were working on it drying it. A young lady serviced my cts cadillac and I tipped her. I made an observation " what are you all doing, this girl serviced my car all by herself and I tipped her and they still were not finished with the car in front of me. I guess I pissed off the nappy head one and the other hood rats the white one stared me down. It was abut 4 of them, first of all why was 4 hubble together there when there were cars to clean. It got out of hand they were just a cussing and me too with my 70 year old self. The too young manager came over and did not say one word to them about the profanity only to me that it take time to finished the car. They are a bunch of disrespectful hood rats who not be allowed to cuss customers no matter what was said. They cussed me first. They were in a bunch like they were ready to fight. These people were at work. I remember the customer can say things and make observations and not get cussed out. The last thing i here'd when I drove off was *** yourself" no respect. on the job saying things like that. *** yourself I a 70 years old. But they know that they are needed so therefore they can say whatever they want too. The manager didn't or I didn't hear him tell them to be quiet and get back to work. He was so busy trying to shut me up and they were just a talking fussing and cussing and not working. I dont have to go to that autobell. This was a new group of hood rats, Yes i call them hood rats. because they white one stared me down and the other white hood rat was just a cussing. It is a shame that you need then that bad and not discipline them for how they acted on the job no matter who started it . If I had know my observation was going to explode like that I would have kept my mouth closed. No respect for the customers. I worked with the public for 30 years and I could not have said the things they said even if i was right, Your customers make your business.

User's recommendation: With the disrespectful thuds you have working there now I recommended the future customers to keep mouth closed.

Paid $20 for a $6 wash. Vacuuming was extremely poor. Worker forgot to give me my keys back. Would never go here again

User's recommendation: Don’t go here.

It was my cousin's first time getting my car washed here. The cleaning was not done effectively. The floors were not vacuumed and the outside was not washed as usual. They also did not offer a scent afterwards

On 9/4/2021 I purchased the 28.99 service for my suv. It had bug spatter on the front,so I was paying close attention to it. Car is garage kept; wasn't that dirty. After arriving home wife notice tires didn't have any shine so I did a walk around, found back hatch wasn't wiped down water; dirt still present made a video. Called CS no answ answer can't get anyone to answer

User's recommendation: Do a complete walk around inspection before you leave.

;;;;;;;;;;;;;;$75.00 payment, so I made the payment with the rep. She said my Autobell account was paid in full. When I took my car to your Car Wash it didnt work. They told me to call Customer Service so thats my proble. I look forward for youre reply. Sincerely, Michael Parsons 1-30*-547-****

Frame Damage to my 2020 WIDEBODY HELLCAT

I switched phones so I am unable to log into the email that I have on record . As a result I cannot setup my autobell account on my new phones